All returns must be within 30 days of the date of invoice. All returned products must be in original, unopened, & resalable condition, identical to the condition that it was received in, with all original documentation, boxes, etc. All returns are subject to a 25% restocking fee.
There are no returns on used parts, closeouts, or special order items. All returns must arrive at Empire Vehicle Accessories' facility, the location as listed below within 30 days of the date of your original invoice.
Make sure to insure the product when you ship it back to Empire Vehicle Accessories. If we receive an item that was damaged, or your package is lost by the Carrier, you will receive no credit and you must take up the damage claim with the Carrier. You assume all responsibility associated with processing an insurance claim with the Carrier you select.
All returns must have an RMA (Returned Materials Authorization) number on them or we will refuse the shipment. To get an RGA number, call our Returns Dept at 909-980-8922.
Ship returns to:
Empire Vehicle Accessories
RMA # xxxxx (provided by us)
9261 Bally Ct
Rancho Cucamonga, CA 91730